Chapter 4

Problem Solving

You’ve probably heard that to a hammer, every problem looks like a nail. That’s because a hammer has just two strategies for solving problems—pound it in or pry it out.

Our world has many problems that can’t be solved by these two strategies. In fact, most real problems are complex and require individualized solutions. The problem-solving process requires that you engage the problem, analyze it carefully, and then work toward the best solution.

If you learn the skills taught in this chapter, you’ll be able to master just about any problem that comes your way.